GTC

Welcome to www.greenspirits.eu. These General Terms and Conditions (GTC) outline your rights and obligations when purchasing products from Green Spirits, owned by Orgena SA and registered at Stradon 116, CH-6557 Cama (hereinafter referred to as “the Seller” or “Green Spirits”). These terms apply to all orders, visits, and subscriptions made through our website, in accordance with Swiss law.

1. Company Information

Green Spirits is a registered trademark of Orgena SA, a legal entity with its registered office located at Stradon 116, CH-6557 Cama, Switzerland. For additional information, please refer to our “Impressum” section available on our site.

2. Agreement to Terms

By accessing and using our website, you acknowledge and accept these GTC. Any changes to these terms must be confirmed in writing by Green Spirits. Should any clause be deemed invalid or unenforceable, the remaining provisions shall continue to be in effect.

3. Product Availability and Offers

The products displayed in our online store are offered as part of a non-binding catalog. While we strive to maintain stock levels, we cannot guarantee the constant availability of every item. In instances where a product is out of stock, we will make arrangements with our suppliers. If we are unable to fulfill your order, we reserve the right to cancel it and issue a full refund. Substitutions will only occur for products of equal or higher value, with immediate notification provided to the customer.

4. Shipping and Delivery

5. Pricing and Payment Methods

All prices listed are inclusive of VAT and applicable shipping charges. For pre-paid orders, dispatch will occur only once payment has been confirmed as received. Payment options include bank transfer, PostFinance, credit cards, Twint, and cryptocurrencies. Bank transfer instructions will be provided at the completion of your order. The Buyer will be responsible for any processing fees related to delays or missed payments. Please note that orders shipped outside of Switzerland are exempt from VAT.

6. Return and Refund Policy

Buyers may return purchased products within 14 days of receipt. Items must be in their original condition and packaging. Return shipping costs are the responsibility of the Buyer. Upon receipt and evaluation of the returned item, refunds will be processed within 14 days. Please note that due to the nature of hemp-based products, certain hygiene and safety restrictions may apply to returns.

7. Retention of Title

The products delivered remain the property of Green Spirits until full payment has been received. Should a default occur, the Buyer agrees to return the goods at their expense.

8. Defects and Warranty

After receiving the goods, the Buyer must inspect the products immediately and report any defects within seven business days. If a defect is confirmed, the Buyer must return the defective items for a refund or replacement. The warranty will be void if the product has been tampered with or opened without authorized consent. Buyers should note that hemp-based products are subject to specific regulations and must comply with current quality standards.

9. Age Verification

Green Spirits enforces strict age verification for all orders. We do not accept orders from individuals under the age of 18 and reserve the right to block accounts suspected of false information. By accepting these GTC, the Buyer confirms they are at least 18 years old. Any misrepresentation regarding age is the sole responsibility of the Buyer and may result in additional costs for any returns. Legal representatives of Buyers who place orders as minors will be held liable for any related penalties.

10. Duty to Inform

The Seller will continue to inform Buyers about the age requirement of 18 years to navigate and purchase on the site. Any breach of this obligation may result in legal consequences. Furthermore, Buyers must be made aware of the specific regulations governing hemp-based products, including THC content and their sale.

11. Fraudulent Activity

Providing false information regarding identity or age is a criminal offense in Switzerland. We reserve the right to pursue legal action in cases of suspected identity fraud.

12. Limitation of Liability

Green Spirits is not liable for damages resulting from improper product usage, delivery delays, or other events beyond our control. Liability is limited to the purchase amount paid by the Buyer for the respective products. Buyers are reminded of their responsibility for complying with legal requirements related to their use of the products.

13. Amendments to Terms

Green Spirits reserves the right to update these terms at any time. Any new terms will be published on the website and will apply to orders placed after their publication date. Users will be notified of such changes through a notification on the site.

14. Privacy Policy

For information on how we handle personal data, please consult our “Privacy Policy“. We ensure that our practices align with applicable data protection laws, including the GDPR where relevant.

15. Governing Law and Jurisdiction

These terms are governed by Swiss law. For any disputes arising from these GTC, the competent court shall be that of Cama, unless otherwise agreed between the parties.
For questions or further information regarding our terms and conditions, please feel free to contact us at info@greenspirits.eu or by phone at +41 91 830 11 14.

Last updated: February 3, 2025